Guide - Analyze and take action

Last updated
Monday, November 9, 2020 - 14:00

Objective

TeamEQ is the Intelligent Team Analytics Platform. Through the TeamBeats and your TeamMates’ answers you will receive actionable data about your Team to help you take the best decisions.

Our TeamBeat consists of some quick questions that can be answered in less than 3 minutes. The results are displayed on the platform using an intuitive Dashboard. You will also find different Graphics and Analysis that will provide you several perspectives on the results.  

It is a bi-directional process, your TeamMates take time to answer the TeamBeat and offer qualitative feedback and you commit to read, answer and share the results, as well as to take the necessary actions to improve those variables that show a negative tendency.

Below you can find some suggestions on how to read the data provided by TeamEQ:

 

1. Analyzing the results

This is the first data you should look at when analyzing the results.

This percentage shows your Team’s Commitment to the TeamEQ Project. The more people answer the TeamBeats, the more accurate will be the results. A healthy percentage should always be above 75% Participation.

After that, we recommend you look at the TeamBeat’s results. Be aware that you can look at them from two different perspectives: a) the current results that relate to the latest TeamBeat, b) The trends that show you the evolution of your Team throughout the different TeamBeats.

  • Current Beat

The Current Beat displays the data from the latest TeamBeat, and therefore it does not show any evolution.

We always recommend to also look at the data and evolution from previous TeamBeats.

Weekly Beat

If you want to study in greater depth one variable in particular (the one that received the lowest average score for example) you only have to click on the variable’s column in order to access that particular page. By using the Weekly Beat graph, the Team Leader can visualize the results that the sub-variables have obtained during a specific TeamBeat.

Topics

It is important to keep in mind that, as already discussed, the Weekly beat only shows the results from that particular questionnaire. So, unless there is any data that stands out in particular, it is advisable to get a broader perspective on issues before moving ahead with long-term plans of action.

  • The Evolution Beat

The Evolution Beat indicates the evolution over time of all the variables. You can easily spot which variables have increased and which have decreased and distinguish trends.

This graph is especially useful to see the impact on every variable of specific actions.

Evolution Beat

Remember that the Weekly Beat only shows data from a specific Beat while the Evolution Beat shows the data from the selected period of time.  

  • Communication

The messages posted on the TeamWall, the qualitative feedback sent through TeamBeats and the direct messages sent to you are valuable source of information. Always remember to answer them and to take them into consideration.

 

2. Where to focus

Once you know the Participation Percentage, the TeamBeat’s results and the evolution of the variables, it is time for you to decide what you are going to focus on.

We suggest you pick a KPI and take 1 -2 actions to improve it. It's always to better to be concise and effective.

You can focus on:

  • Short term objectives

In the Weekly Beat you can see the most current and specific data, you might like to focus on:

  • A variable with a particularly low score
  • A variable with a high dispersion
  • A sub-variable with a particularly low score and a high number of votes.

We recommend addressing variables such as “Clear Objectives”, “Definition of Priorities” or “Workload in the upcoming Team meeting.

  • Long term objectives

You can also focus on the Evolution Beat and spot trends that you would like to correct, for example, a constant decrease in “Personal Satisfaction” or “Well-Being”.

Be specially aware of:

  • A variable with a significant drop vs. the previous TeamBeat
  • A variable with a regular negative tendency
  • A point in the line where there is a drop in several vaiables. This usually  indicates an event  occurred within the Team or the Company that needs to be spoken and taken into consideration.
  • A sub-variable with a particularly low score and a high number of votes.

Variables such as “Proud to belong”, “Camaraderie” or “Efficient processes” require long- term actions to start seeing the results.

  • eNPS results

Every three months, TeamEQ launches the A specific TeamBeat that measures the employee Net Promoter Score, which shows the level of loyalty that employees feel towards their team or company.

If needed, you can find support material on how to improve this indicator.

3. Action plans

After you have decided which variables you and your Team would like to focus on, it is time to create an action plan.

  • How to create an action plan
  • Choose one of the actions proposed by TeamEQ
  • Look for resources on the TeamEQ Academy
  • Or navigate through our Blog to get some inspiration
  • You might like to involve your external Coach or Observer

Also, involve your TeamMates. Ask them about suggestions on how to improve the variables…After all, it is their reality and their perception. Asking them to take the initiative will improve their level of satisfaction and foster participation. 

On the Team Actions section, you can follow up on the actions that have been decided.

Share the action plan

Once you and your Team have created an Action Plan, It is time to share it among all team members.

      We also suggest expressing the reason behind every action that has (or has not) been taken. Explaining the why behind your reasoning increases trust and a sense of belonging.

       

      4. Action plan results

      The best way to see the impact of your actions is by looking at the increase in the participation rate, the TeamBeat's results, the evolution of  the variables, whether there is more communication on the TeamWall or if you receive more qualitative feedback….     

      Remember that some variables require “short-term action plans” and you can the impact in a couple of weeks, while others require more commitment and time.

      Always share the evolution and results with your teammates, ask them about their opinions, suggestions or concerns.

       

      In summary…

      1. After every TeamBeat, analyse the results:

      1. Look at the percentage of Participation
      2. Then go to the Weekly Beat
      3. Compare the results and find trends at the Evolution Beat
      4. Find additional information by reading the team messages

      2. Then pick up one or (maximum) two areas you would like to improve. Consider whether they are:

      1. Short-term objectives
      2. Medium/long-term objectives
      3. Areas related to the eNPS

      3. Create and communicate the action plan.

      4.  When you receive the next TeamBeat's results, it is time to start the cycle again and see the impact of your actions!

      Resumen