The TeamEQ variables
On TeamEQ there are 9 closed questions and every one measures a variable. These variables are intangible and abstract, but are the most important indicators of your team. They are the ones that ultimately determine the performance of your team.
In this article you can see the definition of each variable and the reason why it is so interesting.
TRUST means being able to rely on your organization, the leader and your colleagues. It makes team members feel safe, and unafraid to share opinions or ask for help. Trust underscores communication, the exchange of innovative ideas, company loyalty and, therefore the volume of business, teamwork, collaboration and productivity.
What are the key aspects of trust according to TeamEQ?
- Trust in the organization: you feel that you belong to a trustworthy and honest organization.
- Leadership trust: you trust in your TeamLeader, in his/her intentions, decisions and ways of managing the team.
- Trust amongst colleagues: you feel that you can always trust your colleagues for help or task delegation and do not worry about admitting that you have made a mistake.
- Equal treatment: you perceive and believe that all of the team members are treated in the same way.
- Transparent communication: you are confident that all of the information that you need in order to do a good job is freely and honestly available to you.
- Speaking freely: you feel that you can express your opinion, even if it differs from those held by your colleagues or leaders.
- Right to error: you believe that you are able to make positive decisions for the organization and that if these do not turn out as expected you will not be penalized or judged for them.
- Attitude towards change: trust means that changes are seen in a positive light and as a plus.
MOTIVATION is the energy that pushes team members to reach objectives successfully. Motivation is something vital in the organization since it is the motor that drives a team to success. It builds a basis for commitment, team member satisfaction and performance. In TeamEQ we ask two different questions about motivation. One is about personal motivation and the other about the motivation that you feel your team has. The more aligned the responses are here the better!
What are the key aspects of personal or team motivation according to TeamEQ? (in the list TM = team motivation and PM = personal motivation)
- Team achievements (TM) / My achievements (PM): you feel that every personal or team success brings new energy for new challenges.
- Enthusiastic team (TM) / I like my work (PM): You feel that the team’s attitude towards work and your own is positive and helps to you to reach the designated objectives.
- Relationship between colleagues (TM) / My relationship with the leader (PM) / My relationship with colleagues (PM): having a good, honest and trusting relationship with colleagues (and the TeamLeader) can provide the team with the energy it needs to reach objectives.
- Team Responsibility (TM): When a team has an increased sense of responsibility it has the courage to take more decisions. This in turn will make everyone believe in the group even more and will lead to better results for the organization.
- Team autonomy (TM) / My automony (PM): Both you and your team have the ability to make decisions within your area of responsibility in an autonomous way.
- Recognition(TM) / Feedback on my work (PM): recognition and feedback about work is motivating and helps people to learn.
- Help from the manager (TM) / Learning (PM): you feel that you can rely on your TeamLeader whenever you need to and that you have learning opportunities within the position you hold.
- Work atmosphere (TM): you work in a dynamic, lively and challenging environment that allows you to achieve the desired results.
- Security (PM): you are confident that your safety, both physical and psychological, alongside your job and your salary, are guaranteed
- Innovation: In my team we foster innovation. We are curious and enjoy trying new things such as new trainings, ways of communicating, and different procedures and methods.
THE COMMON GOAL represents the raison d’etre of a team and is the difference between a team and a work group. Having a common objective means moving together in the same direction. Aligning the objective is necessary in order to improve efficiency. If the team is aligned then people are more motivated and at the same time, if the proposed objectives are clear, there is a greater probability that efficiency and performance will significantly improve.
What, according to TeamEQ, are the key aspects of alignment with regard to the common objective?
- Team coordination: you feel that the team has the capacity to act together, think ahead and adjust behaviors in order to reach a Common Objective.
- Coordination with other teams: you feel that the team is able to interact with other teams by thinking ahead and adjusting behaviors in order to reach a Common Objective.
- Shared objectives: you feel that your colleagues agree wih each other and believe in the team’s objectives.
- Progress meetings: your team has regular meetings that focus on analyzing the progress being made on objectives and processes.
- Defining tasks: you believe that the tasks are clearly defined.
- Deadlines: all the team objectives always have a deadline.
- Clear objectives: you feel everybody finds the objectives easy to understand.
- I know my responsibilities: you feel that the roles and responsibilities within the team are recognized by all of its members.
- Coherence: every team should have objectives that are consistent with the mission, the vision and corporate values.
COMMITMENT defines the dedication and energy that every member decides to give to the team when carrying out the work. It underpins the levels of drive and enthusiasm that a team has and what each member contributes to the global system. A committed individual offers a higher quality of work to his/her colleagues, more interest and concentration. Ultimately, it improves results and those of the team!
What are the key aspects of commitment according to TeamEQ?
- Effort & Dedication: you feel that the team members get their heads down in an intelligent way when required and attend to their responsibilities in a consistent and timely way.
- Interest in team success: you feel that there is a genuine interest in the success of the team, one that goes beyond the success of the individual.
- Sense of belonging: you feel that the team members feel equal and have mutual interests.
- Help amongst colleagues: you feel that you can rely on your colleagues for any help you may need.
- Active participation: you believe that all of your colleagues contribute to the team project in a consistent and timely manner.
- Take initiatives: you feel that the team would dare to act when necessary in an autonomous way and without fear.
- Help the leader: you feel that the team is capable of helping the leader when he/she asks for it, or to identify that moment, without the leader having to ask directly.
A team is EFFECTIVE when it is capable of reaching objectives in the best way possible, where the results reflect expectations, making use of the resources that are available. The efficiency is a “variable-consequence” and is key. It is the result of a series of elements that enable the team to “work well”. An efficient team is more productive and feels more satisfied.
What are the key aspects of efficiency according to TeamQ?
- Meeting objectives: you feel that the team is capable of meeting the goals that have been set, the deadline and content.
- Efficient processes: you believe that the objectives are met via processes that use correct resources and time frames.
- Decision process: you feel that decision processes are agile.
- Strategy: you believe that strategies are clear and shared with the whole team.
- Definition of priorities: you believe that the team knows what needs to be prioritized.
- Necessary resources: you feel that the team has the material resources, knowledge and help that it needs in order to be able to carry out the work.
- Communication: you feel that communication is fluid in terms of timing and relevancy.
- Collaboration in other areas: you feel that the team knows how to collaborate with other areas in the company.
- Leadership coordination: you believe that your leader keeps the whole team focused on its objectives and the strategies needed to achieve them.
- Continued improvement: you believe that the team is constantly searching for ways to improve.
- Flexibility: you perceive that the team is capable of adapting to unexpected circumstances.
- Accessibility of information: If I have any questions, I always know where to find answers, who to ask, or how to otherwise resolve it.
- Efficiency of work between teams: the networks and communications between teams is well structured and frequent, an excellent foundation for efficient collaboration that adds value to every project.
The HARMONY variable helps us to identify any conflict in the work place. Are there arguments, tensions and difficult relationships that prevent one or more people from working to their maximum potential? The atmosphere at work is tense and stressful and not conducive to concentration or collaboration. It is normal to have conflicts in the work place, the important part is knowing how to manage them.
What are the key aspects of harmony/conflict according to TeamEQ?
- Listening to each other: you believe that, in your team, when there is a conversation, both parties make an effort to listen and understand the opinions of the other.
- Camaraderie: you feel that everyone in your team collaborates, listens and understands.
- Tolerance: you believe that your team does not discriminate against anyone for their ideology, thinking, religion, race and sexual orientation.
- Respect: you feel that the relationship between the members of your team is cordial and that even when tensions rise there is never any disrespect displayed towards colleagues.
- Tension: you feel that stress or a work overload is affecting your team and the relationships within it.
- Differences of opinion: you think that your team disagrees a lot due to differences in opinion regarding the work.
- Conflict with the leader: you believe there is a conflict between the leader and the team, at least with some of the members.
- Hidden conflict: you sense that there is some conflict in your team, and that even though it exists, is not openly addressed or discussed between members of the group.
WELLBEING addresses the question “How are you?”. For this variable we ask that you reply with your wellbeing in mind, both personal and work related. Years of research into an organization’s performance has revealed that team accomplishment is directly related to the wellbeing of the people in it.
What are the key aspects of wellbeing according to TeamEQ?
- Health: you do not feel that you have any health issues that affect your physical or psychological wellbeing.
- Personal problems: you have personal issues that affect your wellbeing and how you work.
- Work / life balance: you feel that you have a good balance between your personal life and work.
- Work load: you feel that the amount of work you are assigned is proportionate with the time, knowledge and the resources available to you.
- Stress: you feel that your work causes a level of mental exhaustion that exceeds the norm.
- Relationships at work: you feel that the relationship amongst the team members and yours with them is good and healthy.
- Economic security: you believe that your salary is guaranteed and comparable with other people who work in the same sector in your role.
- Comfortable space: you believe that your work space is comfortable, appropriate and contributes towards your wellbeing and encourages productivity.
- Flexible work: you feel that you could carry out the work away from the space that the company normally provides you with, as long as the work you are doing allows for this.
- Social benefits: you feel that the social benefits that the company offers its employees are satisfactory and reasonable.
PERSONAL SATISFACTION is the positive feeling you get when your career fulfills your personal values. Job satisfaction determines whether a person decides to stay with a company or leave. In general, people who are satisfied at work are also happier and more productive.
What are the key aspects of job satisfaction according to TeamEQ?
- Culture and values: you are familiar with and share your company’s values and believe they are reflected in your daily life.
- Proud to belong: you are proud of being a part of the company you work for.
- Expectations: you feel that your expectations are met and promises made when you were first hired have been fulfilled
- My Salary: you believe that your salary is proportional to the hours you work, the value you bring and the level of responsibility you have.
- Use of my skills: you believe that you hold the right position and that it matches your skills and that the company knows how to bring out your Strong points.
- Power of decision-making: you feel that your ability to make decisions has an impact on the satisfaction that your work gives you.
- My responsibility: you feel that your level of responsibility within the company matches your skills and expectations.
- Personal growth: you believe that the culture, learning and training in your company contributes towards your personal growth.
- Professional growth: you believe that, hierarchical promotions aside, the work you are currently doing contributes towards your professional growth.
You can find a description of each topic on TeamBeat, as shown in the following image: