What does active, paused and pending mean?

Last updated
Monday, January 4, 2021 - 12:45

You can see a user’s status on the Team Settings page. Just click on "Team Settings" in the left side menu of the platform and you will find the column “Status”.

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  • ACTIVE: the team member has received the invitation to TeamEQ and has successfully registered. This user receives the TeamBeat periodically.
  • PAUSED: the team member has completed the registration process but has paused her/his TeamEQ account. Paused users can navigate the platform, but they do not receive any TeamBeat until their account is reactivated.  
  • PENDING: the team member has received the invitation to TeamEQ but has not registered yet. By clicking on the word "Pending" you can resend the invitation.