1. Home
  2. Manage your platform
  3. F.A.Q. about Manage your platform
  4. What does active, paused and pending mean?

What does active, paused and pending mean?

Last updated
Monday, January 4, 2021 - 12:45

You can see a user’s status on the Team Settings page. Just click on "Team Settings" in the left side menu of the platform and you will find the column “Status”.

9

  • ACTIVE: the team member has received the invitation to TeamEQ and has successfully registered. This user receives the TeamBeat periodically.
  • PAUSED: the team member has completed the registration process but has paused her/his TeamEQ account. Paused users can navigate the platform, but they do not receive any TeamBeat until their account is reactivated.  
  • PENDING: the team member has received the invitation to TeamEQ but has not registered yet. By clicking on the word "Pending" you can resend the invitation.